Terms of Use

By accessing, browsing, or otherwise using the Hoyos Engineering website (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms") and all applicable laws and regulations. These Terms apply to all visitors, users, and others who access or use the Website.

Your continued use of the Website following any posted updates to these Terms constitutes your acceptance of those changes. If you are accessing the Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, please do not access or use this Website.

Hoyos Engineering, Inc. is a professional structural engineering firm led by Carlos Hoyos, PE, headquartered at 12068 NW 83rd Pl, Parkland, FL 33076, serving South Florida including Miami-Dade, Broward, and Palm Beach counties. We provide licensed structural engineering services to residential and commercial clients, including milestone inspections, building recertifications, fire, water and mold restoration engineering, concrete restoration, structural design, load-bearing wall removals, and structural assessments.

Our engineers are licensed in accordance with the applicable laws and regulations of the State of Florida. All professional engineering services are governed by separate written engagement agreements and are subject to the professional standards and codes of ethics applicable in the relevant jurisdiction.

3.1 Permitted Use

You may use this Website solely for lawful, personal, or business informational purposes consistent with these Terms. Permitted uses include:

• Reviewing information about our engineering services and service areas
• Submitting project inquiries or contact form submissions
• Accessing publicly available resources, publications, or project portfolio content
• Communicating with our team via contact forms or listed contact methods

3.2 Prohibited Conduct

You agree that you will not, under any circumstances:

• Use the Website for any unlawful, fraudulent, or deceptive purpose
• Attempt to gain unauthorized access to any portion of the Website, server, or database
• Introduce viruses, malware, or any other harmful code into the Website
• Scrape, harvest, or collect data from the Website using automated tools without prior written consent
• Reproduce, redistribute, or exploit any content from the Website for commercial purposes without authorization
• Impersonate Hoyos Engineering, its employees, or any other person or entity
• Interfere with or disrupt the integrity or performance of the Website or its underlying infrastructure
• Use the Website to transmit unsolicited commercial communications (spam)
• Engage in any conduct that restricts or inhibits any other user's enjoyment of the Website

Hoyos Engineering reserves the right to terminate or restrict access to the Website for any user who violates these Terms, at our sole discretion and without prior notice.

All content on this Website — including but not limited to text, graphics, logos, photographs, project documentation, engineering illustrations, design drawings, reports, icons, and software — is the exclusive property of Hoyos Engineering or its content licensors and is protected by United States copyright, trademark, trade secret, and other applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the Website content solely for your personal or internal business informational use. This license does not include the right to:

• Reproduce, copy, or distribute Website content for any commercial purpose
• Modify, adapt, translate, or create derivative works from any content on the Website
• Remove or alter any copyright, trademark, or proprietary notices
• Use any content in a way that implies endorsement by or affiliation with Hoyos Engineering without written consent

The Hoyos Engineering name, logo, and any associated trade names, service marks, and design elements are the trademarks of Hoyos Engineering, Inc. Unauthorized use of our trademarks is strictly prohibited.

Important: The information provided on this Website is for general informational purposes only and does not constitute professional engineering advice, consultation, or opinion. Accessing this Website, submitting a contact inquiry, or receiving a response from our team does not create a professional engineer-client relationship, contract for services, or any other professional obligation.

A formal engineer-client relationship with Hoyos Engineering is established only upon execution of a written professional services agreement signed by Carlos Hoyos, PE, or another authorized representative of Hoyos Engineering, Inc. Any engineering opinions, recommendations, or analyses provided through such a formal engagement are governed solely by that agreement and applicable professional standards — not by these Website Terms of Use.

Do not rely on any content displayed on this Website as a substitute for site-specific professional engineering advice tailored to your particular project, structure, or conditions. Always engage a licensed engineer for project-specific structural assessments.

Hoyos Engineering, Inc. may offer an SMS/text messaging program to communicate with clients and prospective clients. By opting in to receive text messages from Hoyos Engineering, you agree to the following terms in addition to all other provisions of these Terms of Use. For full details on how we collect, use, and protect your information in connection with our SMS program, please refer to Section 9 of our Privacy Policy.

6.1 Types of Messages

If you opt in to our SMS program, you may receive the following types of text messages from Hoyos Engineering:

• Appointment & scheduling alerts: reminders for upcoming consultations, site visits, and scheduled services
• Project notifications: status updates regarding the progress of your structural engineering project
• Inspection notifications: alerts related to milestone inspections, building recertifications, and scheduled inspection dates
• Billing & payment alerts: invoice notifications, payment confirmations, and payment reminders
• Promotional messages: information about our services, special offers, and company announcements

6.2 Message Frequency

Message frequency varies based on your project activity and engagement with our services. You may receive more frequent messages during active projects, milestone inspection periods, or recertification processes. Promotional messages are sent on an occasional basis. We will not send messages in excess of what is reasonably necessary to communicate relevant information.

6.3 Opt-Out

To stop receiving messages, reply STOP to any text message. You may also opt out by contacting us at [email protected] or by calling (954) 815-2941. Upon receiving your opt-out request, we will confirm your removal and cease sending further text messages, except as may be required for transactional purposes related to an active service agreement.

6.4 Message and Data Rates

Message and data rates may apply. Check with your carrier for details regarding your text messaging plan. Hoyos Engineering is not responsible for any fees or charges imposed by your mobile carrier in connection with text messages you receive from us.

6.5 Carrier Liability

Carriers are not liable for delayed or undelivered messages. Hoyos Engineering makes reasonable efforts to ensure timely delivery of text messages; however, delivery is subject to the capabilities and performance of your mobile carrier and network conditions beyond our control.

6.6 Age Requirement

You must be 18 years of age or older to use this SMS service. By opting in to receive text messages from Hoyos Engineering, you represent and warrant that you are at least 18 years of age. If we become aware that a person under the age of 18 has opted in to our SMS program, we will promptly remove that individual and cease sending text messages to their number.

6.7 Help and Support

For assistance with our SMS program, reply HELP to any message or contact us at [email protected] or (954) 815-2941.

THIS WEBSITE AND ALL CONTENT, INFORMATION, AND MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, Hoyos Engineering expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components
• Warranties regarding the accuracy, completeness, reliability, or timeliness of any content on the Website
• Warranties that any defects in the Website will be corrected

We make no warranty that the Website or its content is appropriate or available for use in all jurisdictions. Accessing the Website from territories where its content may be unlawful is prohibited, and you do so at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOYOS ENGINEERING, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities
• Damages arising from your reliance on any content, information, or materials on the Website
• Damages resulting from unauthorized access to or alteration of your data or transmissions
• Damages resulting from any interruption, suspension, or termination of the Website
• Damages caused by any third-party conduct or third-party websites linked from this Website

IN NO EVENT SHALL HOYOS ENGINEERING'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100.00), REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

You agree to defend, indemnify, and hold harmless Hoyos Engineering, Inc. and its officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Website in violation of these Terms
• Your violation of any applicable law, regulation, or third-party right
• Any content or information you submit, post, or transmit through the Website
• Any misrepresentation made by you in connection with your use of the Website

We reserve the right, at our own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses.

This Website may contain hyperlinks to third-party websites, resources, or services that are not owned or controlled by Hoyos Engineering. These links are provided solely as a convenience and for informational purposes.

Hoyos Engineering does not endorse, control, or assume any responsibility for the content, privacy practices, accuracy, or availability of any third-party websites. You access third-party websites at your own risk and subject to the terms and conditions of those websites. We encourage you to review the privacy policies and terms of use of any third-party sites you visit.

The inclusion of any link on this Website does not imply a recommendation, partnership, or endorsement by Hoyos Engineering.

Your use of this Website is also governed by our Privacy Policy, which is incorporated herein by reference and made a part of these Terms. The Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide to us through the Website, including information related to our SMS/text messaging program.

By using the Website, you consent to the data practices described in our Privacy Policy. We encourage you to review the Privacy Policy carefully before submitting any personal information through the Website.

Hoyos Engineering is licensed to practice structural engineering in the State of Florida. This Website is operated from South Florida and is intended to serve prospective and existing clients throughout the state, with a primary focus on Miami-Dade, Broward, and Palm Beach counties.

Nothing on this Website constitutes an offer to perform professional engineering services in any jurisdiction in which Hoyos Engineering is not licensed to practice. References to services, capabilities, or project experience should not be construed as a representation that we are licensed or authorized to practice in any jurisdiction beyond the State of Florida.

We make no representation that the content of this Website is appropriate or lawful for use outside of the United States. If you access this Website from outside the United States, you do so at your own initiative and risk, and are responsible for compliance with local laws.

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms or your use of the Website that is not subject to arbitration under Section 14 below shall be brought exclusively in the state or federal courts of competent jurisdiction located in Broward County, Florida. You hereby irrevocably consent to the personal jurisdiction and venue of those courts and waive any objection to the laying of venue of any such proceeding.

14.1 Informal Resolution

Before filing any formal claim, you agree to contact Hoyos Engineering in writing at [email protected] and attempt in good faith to resolve any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the Website. We will attempt to resolve the dispute informally within thirty (30) days of receiving written notice.

14.2 Binding Arbitration

If informal resolution is unsuccessful, any remaining dispute shall be resolved by binding arbitration administered in Broward County, Florida, in accordance with the rules of the American Arbitration Association (AAA), except as modified herein. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US INDIVIDUALLY. TO THE FULLEST EXTENT PERMITTED BY LAW, NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER, AND THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS ACTION BASIS OR IN A REPRESENTATIVE CAPACITY.

14.4 Exceptions

Nothing in this Section shall prevent either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm or protect intellectual property rights pending resolution of a dispute.

Hoyos Engineering reserves the right to modify, revise, or update these Terms of Use at any time, at our sole discretion. When we make material changes, we will update the effective date displayed at the top of this page and, where appropriate, provide notice via a prominent posting on the Website.

Your continued access to or use of the Website following any update to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree with any modification, you must immediately discontinue use of the Website.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from the Terms if modification is not possible. The remaining provisions shall continue in full force and effect.

No waiver by Hoyos Engineering of any breach or default of these Terms shall be deemed a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

If you have questions, concerns, or comments about these Terms of Use, or wish to report a potential violation, please contact us:

We will respond to all inquiries promptly and in accordance with applicable legal requirements.